Pennsylvania Bartender Alcohol Awareness Training
Pennsylvania alcohol awareness training ensures that alcohol service remains fun and rewarding, but also a job that is to be taken seriously. When alcohol is involved, people -- and situations -- can sometimes get out of control.
Therefore, a bartender, or alcohol seller-server, needs to be prepared for difficult people and situations and be aware of their own liability and the need to protect themselves professionally and personally. That's why alcohol awareness training is necessary.
Benefits of Alcohol Awareness Training
- Educates bartenders and servers about responsible alcohol consumption and offer strategies for protecting guests, employers, and themselves.
- Details the physiological effects of alcohol and offer important information about legal liability.
- Helps further a career as a professional bartender or alcohol server.
- May be required by a state or municipality to sell or serve alcohol.
- May be required for employment by an establishment: bar, restaurant, hotel, tavern, night club, banquet hall, liquor store, grocery store, convenience store and/or gas station.
- Educates owners, managers and staff on liability, state laws, and local ordinances regarding alcohol service.
Legal Protection
It has become increasingly necessary for servers of alcohol to protect themselves legally. Due to draw-shop liability laws, servers themselves can be held responsible for any harm that intoxicated or underage guests perpetrate on themselves or others. So, it is important for alcohol servers to be aware of their liability and to protect themselves.
Pennsylvania Responsible Alcohol Management Program (RAMP) Requirements
Pennsylvania 2016 Liquor Code changes now require that anyone hired on or after Aug. 8, 2016, who serves or sells alcoholic beverages and/or checks IDs – including bartenders, waiters, beer distributor sales persons, bouncers, doorpersons, etc. – must complete RAMP server/seller training within 6 months of being hired by a licensee, unless the person successfully completed RAMP server/seller training prior to being hired.
Source: Pennsylvania Liquor Control Board (PLCB) - RAMP
Pennsylvania Alcohol Awareness Training Info
- Alcohol Server Awareness Training
- State Contact Info
- State Regulations
Pennsylvania Alcohol Awareness Training Course
Course Description
The alcohol seller-server awareness training course educates a student with the necessary knowledge of the proven techniques needed to be a responsible server of alcohol, the laws regarding alcohol service, and to provide a safe environment for customers. Specifically, you will learn to:
- Understand the physiological effects of alcohol;
- Use behavioral cues to assess intoxication levels in guests;
- How to refuse a sale to an intoxicated guest;
- How to prevent and deal with disturbances;
- How to accurately check IDs and recognize minors;
- Understand your liability and how to protect yourself and your establishment; and
- How to prevent second-party sales.
Audience: Employees in establishments that sell and serve alcohol in bars, restaurants, hotels, taverns, night clubs, concessions, banquet halls: bartenders, bar backs, servers and managers.
Credit Hours: 3 hrs
Course Outline
- Lesson 1: Introduction
- Lesson 2: How Alcohol Affects the Body
- Lesson 3: Recognizing Intoxicated Customers
- Lesson 4: Preventing Disturbances
- Lesson 5: Minors and Liability
- Lesson 6: Second-Party Sales
- Lesson 7: How to Refuse a Sale
- Lesson 8: State Laws
End of Course Test & Certificate
At the conclusion of the training, the learner will be tested on their knowledge of the learning objectives and content. Upon successfully passing the exam with a minimum of 70%, the learner will be able to download a training course certificate.
Pennsylvania Alcohol Regulatory Agency
The Pennsylvania Liquor Control Board (PLCB) is responsible for the control over the importation, distribution, sale, and consumption of alcoholic beverages, which applies to all retailers, suppliers, and wholesalers who are licensed to manufacture, sell, serve, transport, or store liquor in the State of Pennsylvania.
Pennsylvania Liquor Control Board (PLCB)
Commonwealth of Pennsylvania Northwest Office Building
Harrisburg, Pennsylvania 17124-0001
Phone: (717) 783-9454
Web: http://www.lcb.pa.gov/Pages/default.aspx
